what you need to know

Client Information

OUR COMMITMENT TO YOU

The health and safety of our clients ourselves are our number-one priorities. We’re taking additional precautions and following the below guidelines, and ask that you do your part to ensure a safe space for all. Our staff members are happy to address additional questions or concerns at any time.

WE ARE:

  • Meeting or exceeding all state and federal guidelines for sanitizing, disinfecting and social distancing
  • Providing additional training to all Stardust Team Members on sanitation standards.
  • Requiring that all team members wear new protective gear (including gloves and masks) for each client.
  • Disinfecting treatment products and equipment between each service.
  • Adjusting appointment windows to ensure extra space between clients
  • Providing single-use-only samples or disinfected testers to our clients

PLEASE:

  • Reschedule your appointment if you’re not feeling well, have a fever or have been in contact with someone who is sick
  • Wash your hands for a minimum of 20 seconds before beginning your treatment
  • Wear a mask or face covering when entering and after your appointment

PLEASE TAKE NOTE OF THE BELOW CLIENT PRECAUTIONS BEFORE YOUR VISIT:

Appointments are required

walk In appointments are not available at this time, please be prepared to provide your name and contact information.

 

Come alone

Additional guests, children and pets are not permitted at this time.

Wash your hands upon arrival

Upon arrival please wash your hands with soap and water for 20 seconds or use hand sanitizer.  We may take your temperature, we will ask you if you or any one in your family is sick or has been exposed to anyone with Covid 19.   In accordance with CDC guidelines, if you have a temperature above 100.4, you will not be allowed to enter and will need to reschedule your appointment

We love you but we won’t be hugging

We would love to hug you but we must practice social distancing, also please keep talking to a minimum, even though we have lots to catch up on.

We love to share our stories, before and after photos, behind the scenes pictures, flash deals, and more. Follow us on social media to keep up to date on all things Stardust!

I have been to a handful of estheticians all over the Bay Area, and Carly is hands-down the best out here. She is so warm and inviting and truly cares about her clients and improving their skin. Her new location is BEAUTIFUL. Anyone looking for a great facial, ESPECIALLY those who have trouble with acne, need to see Carly. I will be going to her as long as I live in the Bay Area.

Ingrid H.
Alameda, CA

Eva, Carly and Valerie....all just wonderful! I've been going to Eva for my hair for nearly 15 years. I trust her with a pair of shears and her color creativity more than anyone else. She is so great, I recommend her to everyone. And, wow, just her scrubbing your hair during a wash is like a massage!! Eva introduced me to Carly about a year and a half ago, and she has been the absolute best at working with my skin. She does my waxing and facials, and I'm told very often now that I look younger. People want to know what my secret is. It's Carly! I just had a waxing service for the first time by Valerie yesterday. She was so gentle and did an excellent job. Such a great team!!!

Diana B.
Santa Rosa, CA

AMAZING! I have never written a yelp review so fast! Today I had an amazing experience by Carly! I had lash extensions and it was wonderful! I already booked two more appointments before I even left my first appointment with her. She is super bubbly and so professional and not to mention very gentle. Thank you so much, Carly! Can't wait to come back

Amy S.
Petaluma, CA

I had my eyelash extensions done by Carly yesterday and I had such a wonderful experience! Her space is so clean and welcoming, and the staff is very friendly. She did such an amazing job on my eyelashes! I highly recommend if you're looking for high quality work with a friendly, caring atmosphere! Can't wait to go back in a few weeks!

Stef S.
Berkeley, CA

Had my first facial at Stardust today! Valerie was super professional, warm & friendly, and thorough as she gently layered lovely aromatic cleansers, peels, and moisturizers. She explained every layer and how/why she applied them in the order she did and what might work well for ongoing everyday or weekly use. Even had her tint my eyebrows while one of the layers soaked in. 🙂 Just a wonderful Saturday morning in a pretty and relaxing environment. To give full props, Eva, the shear-colour-master is a gem, too! Discovered her a few months ago and am super happy with what she has been able to do with my "new" hair - she covers the gray and manages the frizz. She listens, makes suggestions, and then works her magic!

Tracy P.
Petaluma, CA